Curriculum Vitae

GAYLE R. YAMAUCHI-GLEASON

EDUCATION

Ph.D. Ohio University, College of Communication, Dept. of Communication Studies, March, 2004

• Major: Organizational Communication
• Support areas: Interpretive Inquiry, Higher Education Administration
• Dissertation Title: Making Sense of Internalized Oppression and Oppression in Student Affairs Organizations in the Southwestern United States. http://rave.ohiolink.edu/etdc/view?acc_num=ohiou1088537126
• Dissertation Chair: David Descutner

M.A. University of Wisconsin-Stevens Point, College of Fine Arts & Communication, Division of Communication, December, 1988

• Concentration: Interpersonal, Group & Organizational Communication
• Related Area: Counseling & Developmental Psychology
• Thesis: An Examination of Perceived Effectiveness of Female Leaders in Campus Organizations
• Honors: National Association for Campus Activities (NACA) Donald L McCullough Graduate Student Scholarship, 1987 (one of four recipients nationally); UW- Stevens Point Chancellor’s Medallion Award, 1988, for outstanding service to the university

B.S. University of Nebraska-Lincoln, College of Business Administration, December, 1985

• Major: Business Administration
• Concentrations: Personnel & Human Resource Management; Spanish Language, Culture & Civilization

PROFESSIONAL EXPERIENCE

Teaching Experience and Courses Taught:

Assistant Professor, College of Professional Studies, University of San Francisco, Sept. 2007 to present

Adjunct Faculty, College of Professional Studies, University of San Francisco, Summer 2005 to present

• Teach for the Master’s of Science in Organizational Development Program geared towards working adults seeking to become internal or external organizational consultants

• Courses taught: Organization Behavior, Diagnosis and Change, a foundational course that reviews the history of major theories of interpersonal, group and organizational behavior and an introduction to organizational change theories and models; Leadership in Organizations, an overview of historical and contemporary theories of leadership; and Strategic Change, a course focusing on the execution aspects of organizational change

Adjunct Instructor, Division of Humanities & Communication, California State University-Monterey Bay, 2006 to present

• Course taught: Interpersonal Communication & Conflict, an outcomes-based oral, written and ethical communication course for undergraduates in which we explore cooperative, cross-cultural approaches to conflict resolution and developing critical thinking skills
• This course is offered by The Dept. of Philosophy, Pre-Law and Peace Studies and fulfills the ENGCOMM B (2 nd level) and Ethics ULR’s (University Learning Requirements)

Adjunct Faculty, School of Interpersonal Communication, Ohio University, Athens, Ohio, 1993 & 1995

• Taught a hybrid Introduction to Public Speaking course, encompassing interpersonal and public speaking fundamentals; collaborated with Sociology faculty to incorporate introductory sociology issues into student speech topics

• Team-taught The University Experience, a college success course covering university policy, leadership, multicultural awareness, study skills, career development & wellness topics

Instructor, College of Communication, Fine Arts & Media, Department of Communication, University of Nebraska-Omaha, 1992

• Taught Fundamentals of Communication which encompassed basic human communication theory and public speaking fundamentals

Administrative Experience:

Special Projects Analyst, Equal Employment Opportunity/Affirmative Action Office, University of California-Santa Cruz, 2005 to 2007

• Project Manager for the development of a customized, online diversity training program: liaison with e-learning consultant, oversight of project timeline, activities, communications, and campus focus groups, thoroughly researched current off-the-shelf industry options
• Analyzed campus staff recruitment processes; conducted thorough document analysis, developed written reports of findings suitable for various audiences, and developed recommendations for changes to current campus processes, policies, and training
• Researched and developed written & online resources and training workshops to strengthen outreach efforts for staff recruitments
• Conducted Fair Hiring Review of staff recruitments to ensure compliance with university hiring procedures
• Presented overviews and training related to EEO/AA compliance issues, programs, and services

Program Administrator, Professional and Staff Development, The Center for Continuing Education, Santa Fe Community College, Santa Fe, New Mexico, 1998-1999

• Initiated collaborative planning process for a campus-wide, new employee orientation and customer service training for 200 SFCC employees
• Developed curriculum and marketed non-credit programs in the topic areas of management development, real estate, small business, and non-profit management
• Marketed off-campus, customized training programs for area & regional organizations  

Leadership Development Coordinator, Office of Student Activities, Ohio University Athens, Ohio, 1992-1994

• Coordinated all aspects of a comprehensive student leadership development program which consisted of non-credit classes, retreats, conferences, a Peer Leadership Consultant Program and Leadership Recognition Awards & Reception for OU-Athens and its branch campuses
• Supervised graduate associate, interns & practicum students, and 15 undergraduate peer leadership consultants

• Implemented a comprehensive leadership development needs assessment based upon current research trends and the needs of the campus population. A personal assessment instrument and focus groups were conducted resulting in a non-credit Emerging Leader Program and a credit-bearing advanced leadership class
• Conceived the Advisor Training Pilot Program, a collaborative, division-wide effort to create more effective learning environments in student organizations through advisor development, application of student development theory to practice, and the development of a Philosophy of Advising

Assistant Director, Campus Activities, Office of Campus Life, The George Washington University, Washington D.C., 1989-1991

• Supervised professional, support and student staff in the areas of program advising, concert production, gallery programming, student organization registration and consulting, Greek life, leadership development, student activities publications and student organization accounting
• Monitored and developed $400,000+ campus activities department budget
• Co-taught Multicultural Leadership Class & Retreat for incoming first-year students

Assistant Director, Campus Activities, Creese Student Center, Drexel University, Philadelphia, PA, 1988-1989

• Developed first comprehensive plan for campus activities program
• Created and presented workshops for student organization leaders

Graduate Associate, Office of Student Activities, University of Wisconsin-Stevens Point, 1986-1988

• University Center Events Coordinator : advised programming committees, coordinated university-wide programming calendar, processed entertainment contracts and monitored campus alcohol guidelines for programs
• Leadership & Student Organization Consultant : Created new Emerging Leaders Program and Women & Leadership Conference; developed computerized student organization needs assessment

Other Professional Experience:

Independent Consultant, Santa Cruz, California, Santa Fe, New Mexico, Athens, Ohio, 1992 to present

• Develop and present workshops, facilitate meetings & retreats, and consult on a variety of issues related to personal leadership, organizational communication and effectiveness, cultural diversity issues and community-building
• Clients: university administrative departments, health care & teaching professionals, community service agencies, professional associations, government, corporations, schools, high school and college student groups

Part-Time Faculty, The Center for Continuing Education, Santa Fe Community College, Santa Fe, New Mexico, 1999-2001

• Taught in The Center for Continuing Education’s non-credit Certificate in Management and Advanced Certificate in Management Program.
• Courses: Effective Workplace Leadership, Leading in a Diverse Workplace and Effective Supervision

Contract Consultant, The Institute for Intercultural Community Leadership (IICL), Santa Fe Community College, 1999-2001

• Developed diversity, leadership and community-building curriculum and facilitated staff development for Institute full-time staff of this Kellogg Funded organization
• Provided meeting facilitation, diversity and leadership training for various community, state-wide, and national organizations

SERVICE

Professional:

• Invited Workshop Faculty, National Association for Campus Activities (NACA) Programming into the 90’s & Training the Trainer Workshops, 1993
• Invited Workshop Faculty, NACA National Student Government Workshops, 1990, 1991
• Invited participant, Inter-Association Summer Leadership Symposium, 1993 & 1990
• Coordinator, Professional Roundtables, NACA National Convention, 1990
• Selection Committee Member, “NACA Leadership Fellows”, 1990
• Mentor , Graduate Intern Program, NACA National Convention, 1989
• Founding Commissioner, publications and resources, NACA Commission for Student Development, 1988-1990
• Vice Chair for Student Affairs, NACA Board of Directors, Executive Committee, and Educational Foundation, 1987-1988
• Area Head, NACA Wisconsin Regional Conference Educational Sessions Coordinator-Special Populations, 1987
• Member, NACA National Leadership Development Committee, 1985-1988

University:

• Committee member, Ohio University Student Affairs Division Strategic Planning Committee, 1992-1994
• Team leader for Organizational Analysis Team, Ohio University Student Affairs Division Strategic Planning Committee, 1992-1994
• Committee member, Ohio University Student Affairs Division Research Committee, 1992-1994
• Chair, The George Washington University, Excellence in Student Life Awards Committee, 1990
• Workshop Facilitator, Cooperative Education class AIDS Education, Drexel University, 1989
• Advisor, Campus Activities Task Force, Drexel University, 1988-1989
• Committee member, Student Affairs Humanization Task Force (Presidential mandate), 1988-1989
• Committee member, Alcohol Policy & Substance Abuse, Drexel University, 1988-1999
• Committee member, Drug & Alcohol Awareness Week, Drexel University, 1988-1989
• Committee member, Parent’s Weekend, Drexel University, 1988-1989
• Committee member, Commuter Board, Drexel University, 1988-1989
• Member, FIPSE Grant Core Team for Alcohol & Drug Education, Drexel University, 1988-1989
• Graduate Student representative, UW-Stevens Point Provost Search Committee, 1988

Department:

• Coordinator, Office of Student Activities staff orientation & team building, Ohio University, 1993
• Co-facilitator, Office of Student Activities planning process, Ohio University, 1993
• Executive Staff, Office of Campus Life, The George Washington University, 1989-1991

Community:

• Certified Teacher, Monterey Bay Re-evaluation Counseling (RC) Community. RC is an international peer counseling organization in which members assist each other in recovering their full potential. RC also supports several worldwide change efforts. I have lead a support group for parents, taught introductory courses, assisted in classes and organized classes & workshops. I currently teach a class for People of Color in our community, 1994-present
• Monarch Community School (MCS) Community Board, Founding Member & Parliamentarian, Santa Cruz, CA-a 501(c) 3 whose purpose is to support the educational program of MCS, a publicly funded alternative educational program, via parent education & participation and fund development, 2002-2005

• The Leadership Project, President, Board of Directors, Athens, Ohio-a 501 (c) 3 committed to teaching models of leadership that promote cooperation and individual and organizational effectiveness, especially in regards to issues of diversity, 1993-1997

HONORS

• National Association for Campus Activities (NACA) Founder’s Award, NACA’s highest honor, 1989
• Outstanding Young Women in America, 1987
• NACA Prize Papers Competition, 1 st Place, Graduate Division: Students Teaching Students: The Emergence of Paraprofessionals in Campus Activities, 1986

PUBLISHED PAPERS

Yamauchi-Gleason, G. (2007, Spring). The promise of online learning: Working collaboratively to create an online diversity course. Strategic Diversity & Inclusion Magazine, 1(1), 44-45.

Danals, R. & Yamauchi, G. (1993). Planning for Organizational Change in the Office of Student Activities. INSIGHTS, 4(1), 24-27.

Yamauchi G. (1989). Student Development Book Review Series: The Situational Leader: The Other 59 Minutes. Campus Activities Programming, 22(2), 35-37.

Yamauchi G. (1986). Students Teaching Students: The Emergence of Paraprofessionals in Campus Activities. Campus Activities Programming, 19(6), 39-43.

MANUSCRIPTS IN PROGRESS

Yamauchi-Gleason, G. (2007). Communicating for liberation: Making sense of our organizational experiences of internalized oppression.

Yamauchi-Gleason, G. (2007). Leadership from the inside/out: Illuminating the assumptions and practices of empowerment and change.

SELECTED PRESENTATIONS & WORKSHOPS

• Stanford University Women’s Leadership Conference, Leadership from the Inside/Out: Illuminating the Assumptions and Practices of Empowerment and Change April 2006
• First 5 Santa Cruz County, CA, Exceptional Customer Service, 2004
• Dominican Oaks & Dominican Hospital, Santa Cruz, CA, various communication and workplace diversity training sessions, 2004
• New Mexico Department of Transportation, Effective Supervision. Various locations, 1999
• Presbyterian Medical Services ( New Mexico), Effective Workplace Leadership, Personal Effectiveness, 1999
• New Mexico Association for the Education of Young Children (NMAEYC), National Network of Forest Practitioners (NNFP), Life Center For Youth and Adults ( Santa Fe, NM), Healing the Hurts of Oppression, 1999
• Ohio University ( Athens, OH) College of Osteopathic Medicine Student Leadership Workshops: Leadership, Prejudice and Diversity and Leadership & Community-Building, Leadership, Community, and the Key Role of Diversity, 1995-1997
• Athens County (OH) Rural Action Community Facilitator Corp Training, Leadership & Diversity, 1997
• Americorp Citizenship Training: Conflict Resolution & Mediation Training, Shawnee State University, Portsmouth, OH, 1995
• Hocking College (OH) Faculty Development Program: What About the White Men, & Other Issues of Diversity, 1995
• Trainer, AT&T Future Leaders Forum, Don’t Hate, Communicate, Chicago, IL & Atlanta, GA, 1994
• Invited Presenter, Women in Politics Conference: A Washington Paradigm, Leadership: A Female Advantage? Central Washington University, Ellensburg, WA, 1993

PROFESSIONAL DEVELOPMENT

• TLA/WUP EngCom Mini Teaching Cooperative , California State University-Monterey Bay, Spring 2007
• Basic & Advanced Powerpoint , University of San Francisco, College of Professional Studies part-time faculty training, Fall 2006

• Involving Colleges Audit Training sponsored by the Ohio Association of Student Personnel Administrators (OASPA), (Interpretive Approaches to Understanding Campus Culture) led by G. Kuh and E. Whitt, 1993

CONSULTING

• Monarch Community School, Santa Cruz, CA, conceived and facilitated a holistic visioning and goal-setting process; supported community-building, parent orientation and training activities, 2002-2005
• Ohio University Residence and Auxiliary Services Department, conducted organization communication climate survey and facilitated communication workshop based upon results, 1994-1995
• Ohio University Admissions Office Staff Retreat, team-building, meeting facilitation & workshop development & presentation, 1994

PROFESSIONAL MEMBERSHIPS

National Communication Association

Bay Area Organization Development Network