University of San Francisco
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Organizational Behavior Resources

OBL is an interdisciplinary field with some subject overlap. As a result some of our listings also overlap. These resources are intended to support your coursework, professional life, and lifelong learning interests.

We know that our site has a tendency to sprawl, which is one of the things that make it such an interesting spot. The price for that, however, is that it's easy to get a little lost. We suggest that when searching for a subject you review all the categories. The links below provide a quick guide to the most popular topics, or you can scroll through the alphabetical listing, which includes additional subjects.

Links may open to a new window, to return to this page close the new window.


Benchmarking
"Benchmarking is a continuous improvement method used to enhance organizational performance. Benchmarking compares procedures and processes using qualitative and quantitative performance measures to establish goals for improvement. Benchmarking is a performance measurement tool used in conjunction with improvement initiatives to measure comparative operating performance and identify Best Practices." (FAQ on Benchmarking)
Worldwide Benchmarking Resource Guide

APQC's Knowledge Sharing Network (KSN)

Benchmarking links

Benchmarking reports

Benchmarking tools

Benchmarking links Benchmarking assessments


Career Development
University of San Francisco Career Center 

Career Development eManual

Nationwide (USA) - The mission of NCDA is to promote the career development of all people over their life span.

Career Development Grants American Association of University Women

Career Development and Job-Search Advice for New College Graduates

Career Development

Career Services and Job Hunting Resources

John Epperheimer, Benchmarking career management. HR Focus, Nov 1997 v74 n11 p9(2) 
*You will need to use your password to Gleeson Library to access this article.Please log on to InfoTrac, select the "Expanded Academic ASAP" and click the "Start Searching" link.

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Decision Making
Decision Making Techniques - How to make better decisions

Decision Making Tools

Journal of Behavioral Decision Making

Decision Trees

Force Field Analysis

Decision Making

Decision Making with PMI (Plus-Minus-Interesting) 

SWOT Analysis (Strengths-Weaknesses-Opportunities-Threats)

Leadership Decision Making

Making Ethical Decisions

A Lexicon of Decision Making

Group Decision Making
Group Decision Making and Problem Solving

Methods of Group Decision Making

Small Group Communication

Consensus Decision Making

Teamworks: Skills for Collaborative Work

Group decision-making The CPA Journal

The Goal of the Decision-making Process

Problem Solving and Decision Making

Decision-Making And Problem-Solving Techniques, Skills And Methods

5 Steps to Better Critical-Thinking, Problem-Solving, and Decision-making Skills

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Human Resource Development
Employee Development

Career Development

Needs Assessment

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Human Resource - General (alphabetical)
About.com Links to management, human resources, career development

Big Dog's Human Resource Development Page This site provides good links to HR issues.

Guide to HR on the Internet Site includes papers and current research articles on human resources.

Human Resource Management

HR Online Site is a great source for HR information; it includes HR database, assessment tools, and links.

HR Workworld 

Office.com Links to management, human resources, leadership

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tellenctual Capital(IC)
Intellectual capital put knowledge that can be turned into profit - including inventions, ideas, general know-how, design approaches, computer programs, processes, and publications. IC consists of three major components: human resources, intellectual assets. and intellectual property. 
ICM Group - The International  Communications for marketing group specialises in the development of strategic business information and networking  products and services.

Intellectual Capital Startpage

Intellectual capital - Wikipedia, the free encyclopedia

Intellectual Capital and Knowledge Management

Measuring Knowledge

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Internet Learning
An Overview to the Internet and Learning
Improving The Learning Environment During Corporate Distance Education: Theoretical Perspectives

Internet-Based Education: Some Guidelines

Distantce Learning
About Distance Learning

Distance Education - an online course in Distance Education

DigitalThink 

Finding Information on the Internet: A Tutorial

United States Distance Learning Association

Online Journal of Distance Learning Administration

T.H.E Journal - Technical Horizons in Education (review an article that looks interesting to you)

Synchronous / Asynchronous Learning

*You will need to use your password to Gleeson Library to access the following three articles. Please log on to InfoTrac, select the "Expanded Academic ASAP" and click the "Start Searching" link. 

Hiltz & Wellman, Asynchronous learning networks as a virtual classroom. Communications of the ACM, Sept. 1997 v40 n9 p44(6) 

Shein , E. Anywhere, anytime

Andriole, S., Lytle, R., & Monsanto, C. Asynchronous learning networks: Drexel's experience.

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Knowledge Management (KM)
"Knowledge Management caters to the critical issues of organizational adaptation, survival and competence in face of increasingly discontinuous environmental change.... Essentially, it embodies organizational processes that seek synergistic combination of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings." (@BRINT
@BRINT WWW Virtual Library on Knowledge Management

Knowledge Management Resource Center

Knowledge Management Research Center

Knowledge and Process Management

KM World

Knowledge Management - Emerging Perspectives

Knowledge Management Strategies

Knowledge Management & Workflow

Learning Organizations and Knowledge Management Resources

Organizational Learning and Knowledge Management

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Learning Organization
One in which people at all levels, individually and collectively, are continually increasing their capacity to produce results they really care about.(Karash)
Learning-Org Dialog on Learning Organizations

Peter Senge And The Learning Organization

Society for Organizational Learning

The Learning Organization

Stanford Learning Organization Web

Why a Learning Organization?

Organizational Learning and Learning Organizations: An Overview

Learning Organization Mailing List and Archive

Leadership Development Planning

LeadershipNow - Leadership Development

Leadership Development and Education for Business Executives

NILD:National Institute for Leadership & Development

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Management
Academy of Management Online

American Management Association

Free Management Library

Management

Strategic Management Journal

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Organizational Ethics
Business Ethics Resources on the WWW

Business and Organizational Ethics Partnership

Creating a Code of Ethics for Your Organization

Organizational Ethics

Institute for Business and Professional Ethics

Whistleblowing As A Failure Of Organizational Ethics

Ethics Quality, Inc.

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Presentations
Presenters University

Presentation Skills for Emergent Managers

Presentations.com

Presentation Delivery

Effective Presentations - Online Tutorial

Effective Presentation Delivery

Communication Skills - making oral presentations

Effective Presentations

Criteria Used for Evaluating Speeches

Managing Stage Fright

Managing Stage Fright

Paralanguage

Nonverbal Delivery

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Professional Associations(alaphabetical):
Academy of Management Almost 10,000 members. Also publishes three scholarly journals.

American Management Association Founded in 1923, with 70,000 members, the AMA provides educational forums worldwide for members and their colleagues learning.

American Psychological Society Professionals dedicated to advancing the best of scientific psychology in research, application and the improvement of the human condition.

American Psychological Association The largest scientific and professional organization representing psychology in the United States and the world's largest association of psychologists.

American Society for Training and Development The ASTD site is very slow to load but worth the wait. Try out the library buttons.

ASTD - Golden Gate Chapter Includes job postings, job listserve, professional development training and more!

ASTD - Silicon Valley Chapter One of the biggest and most active chapters.

American Sociological Association

Human Resources Development Professional service organization providing information technology products.

The International Association for Human Resource Information Management An association of 6,000 members worldwide; the site is full of information on HR.

International Board of Standards for Training and Performance and Development

International Personnel Management Association

Organizational Development Institute The Organization Development Institute is a non-profit educational association organized in 1968 to promote an understanding of O.D. 

Society for Human Resource Management This society is the leading voice of human resource professsion, representing the interests of more than 100,000 professional and student members from around the world. Provides education and information services, publications.

Society for Industrial & Organizational Psychology

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Service Learning
"Service-learning means a method under which students learn and develop through thoughtfully-organized service that: is conducted in and meets the needs of a community and is coordinated with an institution of higher education, and with the community; helps foster civic responsibility; is integrated into and enhances the academic curriculum of the students enrolled; and includes structured time for students to reflect on the service experience." (AAHE)  
USF Office of Service Learning and Community Action

Learn & Serve America

Hands On San Francisco This non-profit offers monthly group service projects that address critical community issues like education, AIDS, the environment, homelessness, and many more.

Bay Area Volunteer Information Center (lists local Volunteer Centers)

Corporation for National and Community Service

National Service Learning Clearinghouse

National Service-Learning Exchange

National Service-Learning Partnership

The Big Dummy's Guide To Service-Learning

The following chapters in your texts will be helpful in your Service Learning Projects:

Johnson, D and Johnson, F. Joining Together: Group Theory and Group Skills, 6th ed. Chapter 13. (2000) Boston: Allyn and Bacon. 

Robbins, Chapter 8

Eisenberg & Goodhall, Chapter 10 

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Teams

Center for the Study of Work Teams (contains several research references)

"How to Make Decisions Like a Tribe"

Lead Individuals not the Group

Learning to work in distributed global teams

Managing the Transition to Self Managed Teams

Power Camp

Priest, Simon. Trust and Team Building. Corporate Adventure Training

Self-Directed and Self-Managed Work Teams

Situational Leadership

Team Building

Twelve Tips for Team Building: How to Build Successful Work Teams

Blanchard, Carew, and Parisi-Carew. "How to get your group to perform like a team." Training and Development, Sept. 1996 v50 n9 p34(4) Gleeson Library, InfoTrac Expanded Business.

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